We Work Directly With Your Insurance Company
Direct billing, fast claims processing, and seamless coordination with all major insurance providers. Let us handle the paperwork while you focus on getting back to normal.
Direct Billing Available
We bill your insurance company directly. You only pay your deductible.
Adjuster Coordination
We communicate directly with adjusters on your behalf.
Fast Processing
Our documentation speeds up claim approval and payment.
How the Insurance Claims Process Works
We make filing and managing your insurance claim simple and stress-free
Contact Us Immediately
Call our 24/7 emergency line. We dispatch a team to your property within 1-2 hours to assess damage and begin emergency mitigation.
Document Everything
Our team photographs and documents all damage thoroughly. We create detailed reports and inventories for your insurance claim.
Contact Your Insurance
Call your insurance company to file your claim. Provide them with your policy number and a brief description of the damage.
We Work With Your Adjuster
We coordinate directly with your insurance adjuster, providing all necessary documentation, estimates, and progress updates.
Restoration Work Begins
Once approved, we begin comprehensive restoration work. We keep you and your insurer updated throughout the entire process.
Direct Billing & Payment
We bill your insurance company directly. You only pay your deductible, making the process stress-free and convenient.
Why Insurers and Homeowners Trust Us
Our expertise and professionalism make the claims process smooth for everyone involved
Insurance Pre-Approved
We work with all major insurance providers and understand their requirements, ensuring smooth claim approval.
Fast Claims Processing
Our detailed documentation and direct adjuster communication speeds up the entire claims process.
IICRC Certified
Our certifications are recognized and trusted by insurance companies across Canada.
Detailed Documentation
Comprehensive reports, photos, and estimates that meet insurance company standards.
Adjuster Coordination
We handle all communication with insurance adjusters so you don't have to.
No Hassle Billing
Direct billing means you avoid large upfront costs and complicated reimbursement processes.
What Documentation You'll Need
Having this information ready helps speed up the claims process
Policy Information
- Insurance policy number
- Insurance company contact information
- Policy holder name and contact details
- Claim number (once filed)
Incident Details
- Date and time of damage
- Cause of damage (flood, fire, etc.)
- Any emergency services contacted
- Police or fire report numbers (if applicable)
Property Documentation
- Property address
- List of damaged items
- Photos/videos of damage
- Receipts for valuable items (if available)
Don't Worry If You Don't Have Everything
We understand that during emergencies, you may not have all documentation immediately available. We can help you gather what's needed and work with your insurance company to get your claim processed quickly.
We Work With All Major Insurance Providers
Pre-approved by insurance companies across Canada
Intact Insurance
Aviva Canada
Wawanesa Insurance
Co-operators
Allstate Canada
Desjardins Insurance
RSA Canada
Travelers Canada
Gore Mutual
State Farm Canada
TD Insurance
Economical Insurance
Pembridge Insurance
SGI Canada
The Personal Insurance
And many more...
Don't see your insurance provider? We work with them too! Contact us to confirm.
Insurance Claims FAQ
Common questions about working with insurance companies
Do I need to pay anything upfront?
You are responsible for your insurance deductible. Beyond that, we bill your insurance company directly for approved work. Emergency mitigation services are typically covered immediately to prevent further damage.
Will you work with my insurance adjuster?
Absolutely. We coordinate directly with your insurance adjuster, providing all necessary documentation, estimates, and progress reports. We handle the technical discussions so you don't have to.
What if my insurance denies my claim?
While rare, if a claim is denied, we can provide additional documentation to support an appeal. We'll work with you to understand the denial reason and provide evidence to support your case. You would be responsible for payment if the claim is ultimately denied.
How long does the insurance claims process take?
Emergency mitigation begins immediately. Full approval for restoration work typically takes 3-7 days, depending on your insurance company and the complexity of damage. We start work as soon as we receive approval.
Do I need to get multiple estimates?
Some insurance policies require multiple estimates. Check with your insurance company. If required, we're happy to be one of your estimates and will work with whatever contractor you choose.
What insurance companies do you work with?
We work with all major insurance providers in Canada including Intact, Aviva, Wawanesa, Co-operators, Allstate, and many more. Our team is experienced with the requirements of all major insurers.
Should I call you or my insurance company first?
Call us first for emergency mitigation. We need to prevent further damage immediately. Then call your insurance company to file your claim. We'll provide all the documentation they need.
What if my insurance wants to use their own contractor?
You have the right to choose your own contractor in most policies. We encourage you to review your policy and discuss your options with your adjuster. Many customers prefer working with us due to our reputation and quality of work.
Emergency? We're Here to Help 24/7
Call us first to prevent further damage, then we'll help you file your insurance claim and handle everything from there.
Available 24/7/365 • Rapid response within 1-2 hours • Direct insurance billing